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The only way to get around this may be user satisfaction surveys that
compare a product with excellent documentation to one with none or poor
documentation.
--- Keith Hood <klhra -at- yahoo -dot- com> wrote:
> Remember, an article in "Wired" magazine a while back
> concluded with the sentence, "Nobody ever got promoted
> for having good documentation." (My fault if the quote
> is not exact.) The article was specifically about
> managing databases, but it could have been about
> almost any high-tech field. I think that sentence is a
> pretty accurate summation of the feelings of most
> managers today.
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