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Subject:RE: Opening WebHelp off C Drive From:"Gordon McLean" <Gordon -dot- McLean -at- GrahamTechnology -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 10 Jan 2008 08:41:07 -0000
How is the link to the help being called?
If it is on a local (C) drive, then file:\\\ is the typical method of
opening HTML files, if it is on a network drive, then it may be possible
that \\folder\file.htm is being used (which won't work on the C drive).
Can you take a copy of the Help system and open it directly yourself, from
both network and C drive? If that works then it is definitely HOW it is
being called by the application.
>From past experience though, I just told the developers to let Windows file
associations handle it, so the Webhelp would just open in the default
browser on the user machine.
Just some thoughts.
Gordon
-----Original Message-----
From: techwr-l-bounces+gordon -dot- mclean=grahamtechnology -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+gordon -dot- mclean=grahamtechnology -dot- com -at- lists -dot- techwr-l -dot- c
om] On Behalf Of Keith Hansen
Sent: 09 January 2008 21:05
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Opening WebHelp off C Drive
Here's the situation:
* Our software application resides on the local (C drive)
* The Help system (which is WebHelp) also resides on the C drive with the
application.
Question: In a situation like this, when "Help" is clicked in the
application, has anyone experienced difficulties getting the WebHelp system
to open?
In our situation, the Help system opens fine if both it and the application
reside on a network drive. But Help won't open if both reside on the C
drive.
Thanks for any input.
Keith
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
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Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
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