RE: Grammar Q

Subject: RE: Grammar Q
From: "Dori Green" <dgreen -at- associatedbrands -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 22 Jan 2008 16:21:10 -0500

I would much prefer to read some passive-voice instructions than have
important procedure steps left out entirely.

Ever try to activate a TracFone using the online instructions? I
suspect that the author couldn't decide between passive or a
too-familiar "you" so they just left the step out. Too bad for me it
was vital (for instance, "scroll down to the Prepaid menu" with no clue
about how to scroll down).

Like I've said before -- get the instructions Out There. They can be
tweaked later.

The mobile home two lots from mine went up in flames last weekend. I
still don't give out my phone number, but now I can call 911 if I must.
I did succeed in activating the darned thing, but 'tweren't easy!

Dori Green


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Re: Grammar Q: From: louise . r . stevanovic
RE: Grammar Q: From: McLauchlan, Kevin
Re: Grammar Q: From: J Wermont
RE: Grammar Q: From: McLauchlan, Kevin

Previous by Author: RE: employment law, overtime
Next by Author: RE: Grammar Q
Previous by Thread: RE: Grammar Q
Next by Thread: Re: Grammar Q

What this post helpful? Share it with friends and colleagues:

Sponsored Ads