Re: MIS / IT user handbook topics?

["John Posada" <jposada99 -at- gmail -dot- com>]

Regina...have your IT department look into ITIL.

The *Information Technology Infrastructure Library* (*ITIL*) is a set of
concepts and techniques for managing information
technology<http://en.wikipedia.org/wiki/Information_technology>(IT)
infrastructure, development, and operations.


On 5/3/08, Regina P. Brown <regina -at- brownbiz -dot- net> wrote:
>
> Hello,
>
> An MIS dept. wants to know if there are any "standard" topic to include in
> their handbook.  Anyone work with MIS or IT departments?




-- 
> John Posada
> Senior Technical Writer
> NYMetro STC President
>
> - Said the Zen master to the hot dog vendor "Make me one with everything."
>
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