Re: MIS / IT user handbook topics?

Subject: Re: MIS / IT user handbook topics?
From: "John Posada" <jposada99 -at- gmail -dot- com>
To: "Regina P. Brown" <regina -at- brownbiz -dot- net>
Date: Sun, 4 May 2008 20:03:31 -0400

Regina...have your IT department look into ITIL.

The *Information Technology Infrastructure Library* (*ITIL*) is a set of
concepts and techniques for managing information
infrastructure, development, and operations.

On 5/3/08, Regina P. Brown <regina -at- brownbiz -dot- net> wrote:
> Hello,
> An MIS dept. wants to know if there are any "standard" topic to include in
> their handbook. Anyone work with MIS or IT departments?

> John Posada
> Senior Technical Writer
> NYMetro STC President
> - Said the Zen master to the hot dog vendor "Make me one with everything."

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

MIS / IT user handbook topics?: From: Regina P. Brown

Previous by Author: RE: Define technical communicator's job
Next by Author: Re: Demo camera
Previous by Thread: MIS / IT user handbook topics?
Next by Thread: Re: WebHelp & TOC Syncing--Help!

What this post helpful? Share it with friends and colleagues:

Sponsored Ads