Re: TC vs TW

Subject: Re: TC vs TW
From: Ned Bedinger <doc -at- edwordsmith -dot- com>
To: David Hailey <david -dot- hailey -at- usu -dot- edu>
Date: Thu, 08 May 2008 13:52:29 -0700

David Hailey wrote:
> I would be happy to bet but what you have said makes no sense. Your bet is based on a bunch of conflicting points, some of which will be true and some of which will not be true.
> I'll bet on these:
> Over the next years, the role of technical writer (especially documentation specialists) will be increasingly outsourced, insourced, and offshored -- 1 lunch, payable in 5 years.
> In ten years the vast majority of fulltime technical writing jobs with benefits will be gone, they will be contracted -- another lunch in 10 years.
> How's that? Bet?

| $ c o r e b o a r d |
| =================== |
| Bean counters 100 | <-----Who was watching these staffers?
| ------------------- |
| Home Team 0 } <-----Who was on watch?

I appreciate your putting this into statistical, thinkable terms.

1. What about some numbers that show how this strategy has paid off?
My intuition (OK, My tech writer doll) said that they'd slash us
from the staff to increase short term profit, but that they'd immediate
hit the point of diminishing returns due to docs flowing back to us for
rework, and costly logjams of logistical issues like language, culture,
and time-of-day that attend globally diffuse organizations. The logjams
themselves are costly, but on top[ of that, the outsourcers and
offshorers had to learn how to do it from scratch (I think it was a new
technique, could be wrong), the costs must have been fantastic, and as
far as I know, no consulting industry sprang up to bleed those profit
dollars back to us.
I recognize the value added when prosperity is transplanted to
un[der]-developed places--I'd say, for the sake of having it on the
table, that it amplifies the value produced by the offshored work when
it brings about change at the 'basic human needs' level. We see a lot of
glittering young infoworkers in feature stories about the new world
economy, but not much beyond the analysis of the new middle class.
So I wonder, hoping someone will do the research and publish the
urls, how does the real balance sheet (not the cooked set) look? Is it
really *REALLY* profitable to offshore our work, or are they just
twisting the knife because of the way our editors used to twit everyone
for punctuation?

2. How did our predictable employers deal with the possibility of
continuing to employ local TWs who cost less. Getting us out of
corporate office and into home offices gave them the opportunity to
re-right-size facilities, support staff, desk and floor space,
computers, telecomm, ... We mostly didn't outsource ourselves when we
moved out of the office--we assumed much of the the burden of expenses
the companies had paid when we worked in the office. Telecomuting was
going to amplify profits, wasn't it?

Ned Bedinger
doc -at- edwordsmith -dot- com


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TC vs TW: From: Technical Writer
Re: TC vs TW: From: Gene Kim-Eng
RE: TC vs TW: From: Technical Writer
RE: TC vs TW: From: David Hailey
RE: TC vs TW: From: Leonard C. Porrello
Re: TC vs TW: From: Gene Kim-Eng
RE: TC vs TW: From: David Hailey
Re: TC vs TW: From: Gene Kim-Eng
RE: TC vs TW: From: David Hailey

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