RE: Wiki for internal documentation

Subject: RE: Wiki for internal documentation
From: "Stephen Arrants" <steve -at- mbfbioscience -dot- com>
To: "Rob Hudson" <caveatrob -at- gmail -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 21 May 2008 16:27:32 -0400

Rob Hudson asks about wiki experience
> Sent: Wednesday, May 21, 2008 4:13 PM
> To: TECHWR-L
> Subject: Wiki for internal documentation
>
> Hi All,
>
> I would like to build a proof-of-concept wiki for internal
> documentation on our team, but am not sure which product to use. I
> have a feeling it will be Apache-based, so that leaves a lot of
> options.
>
> Some things I would like it to do:
> * Version entries and permit change comparisons
> * Allow image uploads
> * Allow file uploads
> * Allow tagging/keywording of entries
>
> Have any of you implemented something like this internally? Which
> product did you use and why?
>


We used to use a plain vanilla wiki, but it was difficult for some staff to learn how to use, edit, etc. We switched to Mindtouch Deki Wiki, which comes with a friendlier interface, easier editing tools, and templates that help organize things. We use it internally for the entire company. Each functional group has a set of group pages where information is posted. The software allows everything on your bulleted list.

The biggest complaint (other than the editing tools) with our former wiki software was too many file collisions when more than one person was trying to update a page. Deki Wiki is more forgiving about this.

I'm not wildly ecstatic about using a wiki--I prefer email and face-to-face, but it does keep information centralized and available.


--
Steve Arrants   steve -at- mbfbioscience -dot- com
Writer
MBF Bioscience  (Microbrightfield, Inc.)
+1.802.288.9290 ext: 124
www.mbfbioscience.com



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Follow-Ups:

References:
Wiki for internal documentation: From: Rob Hudson

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