RE: Word - Disappearing Acrobat toolbar (again)

Subject: RE: Word - Disappearing Acrobat toolbar (again)
From: "Dondero, Larry - PA" <Larry -dot- Dondero -at- GMACM -dot- COM>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 22 May 2008 08:55:19 -0500

I haven't used Acrobat is a couple years, but I used to have this
'disappearing' problem frequently. Here are a list of possible
solutions I've come up with over the years.

Issue
The PDFMaker (Convert to Adobe PDF) icons and the Acrobat menu are
missing from one of the following Microsoft Office XP or 2000
applications in Windows XP or 2000:
* Microsoft Word 2002
* Microsoft Excel 2002
* Microsoft Powerpoint 2002

Solution 1
If you installed Adobe Acrobat 5.0 or later before you installed the
Microsoft application or Microsoft Office, remove and then reinstall
Acrobat.
Note: If you use Windows XP, install Acrobat 5.0.5, which is the first
version of Acrobat to support Windows XP. You can download the free
Acrobat 5.0.5 update from Adobe's Web site at
www.adobe.com/support/downloads/main.html.

Solution 2
Ensure that PDFMaker is available in the Toolbars menu and enabled:
In Excel or PowerPoint, choose View > Toolbars:
* If PDFMaker 5.0 is listed, make sure that it's selected.
* If PDFMaker 5.0 isn't listed, do the following.

1. Choose Tools > Add-ins.
2. Click Browse (Excel) or Add New (PowerPoint).
3. Navigate to the Program Files/Adobe/Acrobat 5.0/PDFMaker folder,
and select PDFMaker.xla (Excel) or PDFMaker.ppa (PowerPoint), and click
OK.
4. Click OK (Excel) or Close (PowerPoint) to close the Add-In
dialog box.
5. Choose View > Toolbars, and make sure that PDFMaker 5.0 is
selected.
In Word, choose View > Toolbars:
* If PDFMaker 5.0 is listed, make sure that it's selected.
* If PDFMaker 5.0 isn't listed, choose Tools > Templates &
Add-ins:
* If PDFMaker.dot is listed, make sure that it's selected, and
then click OK.
* If PDFMaker.dot isn't listed, do the following:

1. Click Add.
2. Navigate to the Program Files/Adobe/Acrobat 5.0/PDFMaker folder,
select PDFMaker.dot, and then click OK.
3. Click OK to close the Templates & Add-ins dialog box.
4. Choose View > Toolbars, and make sure that PDFMaker 5.0 is
selected.

Solution 3 (Word only)
Replace the Pdfmaker.dot file in the Microsoft Startup folder:
1. Exit from Word.
2. Rename the Pdfmaker.dot file in the following folder (for
example, to Pdfmaker.old):
* Office XP: Program Files/Microsoft Office/Office 10/Startup
* Office 2000: Program Files/Microsoft Office/Office/Startup
3. Copy the Pdfmaker.dot file in the Program Files/Adobe/Acrobat
5.0/Pdfmaker folder.
4. Move the copy you created to the following folder:
* Office XP: Program Files/Microsoft Office/Office 10/Startup
* Office 2000: Program Files/Microsoft Office/Office/Startup

Solution 4 (Excel or Word only)
If the Security Warning dialog box appears when you start Excel or Word,
select Always Trust Macros From This Source, and then click Enable
Macros.

Solution 5 (Excel or Word only)
In Excel or Word, select Trust All Installed Add-ins and Templates in
the Security dialog box, and then restart the application:
1. Choose Tools > Macro > Security.
2. Click the Trusted Sources tab, and select Trust All Installed
Add-ins and Templates.
3. Click OK, and then restart Word or Excel.

Solution 6
Make sure that PDFMaker is enabled in the Office application:
1. In the Office application, choose Help > About Microsoft
[application name].
2. Click Disabled Items:
* If PdfMaker (.ppa, .dot, or .xla) appears in the Disabled Items
window, select the file, and click Enable.
* If Pdfmaker (.ppa, .dot, or .xla) doesn't appear in the Disabled
Items window, click Close.
3. Click OK.

Solution 7 (Word only)
Deselect Word as the e-mail editor in Outlook:
1. Choose Tools > Options, and click the Mail Format tab.
2. Deselect Use Microsoft Word to Edit E-mail Messages.
3. Click OK.

Solution 8
Restart the computer, remove all versions of PDFMaker, and then
reinstall PDFMaker:
To remove PDFMaker 5.x from Office XP, delete the following items:
* the Program Files/Adobe/Acrobat 5.0/PDFMaker folder
* the PDFMaker.dot file from the Program Files/Microsoft
Office/Office 10/Startup folder
* the PDFMaker.xla file from the Program Files/Microsoft
Office/Office 10/XLStart folder
To remove PDFMaker 5.x from Office 2000, delete the following items:
* the Program Files/Adobe/Acrobat 5.0/PDFMaker folder
* the PDFMaker.dot file from the Program Files/Microsoft
Office/Office/Startup folder
* the PDFMaker.xla file from the Program Files/Microsoft
Office/Office/XLStart folder
To reinstall PDFMaker:
1. Exit from all applications, including those that run in the
background.
2. Start the Acrobat installer.
3. Click Next in the Adobe Acrobat 5.x Setup dialog box.
4. In the Select Country dialog box, select the country you're in,
and then click Next.
5. Click Accept to accept the license agreement.
6. Select Custom in the Adobe Acrobat 5.x Setup dialog box, and
then click Next.
7. Deselect all of the components except Accessories and Acrobat
Distiller Files (PDFMaker won't work without the Distiller files).
8. Click Accessories, and then click Change.
9. Deselect all components except Acrobat PDFMaker; then click
Continue.
10. Click Next; then follow the on-screen instructions to finish
installing Acrobat PDFMaker.

- Larry Dondero



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References:
Re: Word - Disappearing Acrobat toolbar (again): From: Conner, Stuart

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