Re: "always read and follow the instructions"

Subject: Re: "always read and follow the instructions"
From: Keith Hood <klhra -at- yahoo -dot- com>
To: Gene Kim-Eng <techwr -at- genek -dot- com>, TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 3 Jun 2008 09:53:16 -0700 (PDT)

In a situation like that, I think it should read "To
prevent death or injury, you must..." Give them that
reason right up front, and they're more likely to pay
serious attention to the instructions.

--- Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

> In situations where your products can kill their
> users
> if not operated correctly it is often SOP to say
> "read
> and follow" because you want the users to read the
> procedures in their entirety before attempting to
> perform them rather than just following them blind
> (because it's entirely possible to follow a set of
> steps
> without having first learned them)..
> Gene Kim-Eng


Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.


Re: "always read and follow the instructions": From: Gene Kim-Eng

Previous by Author: Re: Tech Writer Lawsuit
Next by Author: My complaint about the tedious immortal thread
Previous by Thread: Re: "always read and follow the instructions"
Next by Thread: Re: "always read and follow the instructions"

What this post helpful? Share it with friends and colleagues:

Sponsored Ads