RE: Use of "Please" and the Like in Documentation

Subject: RE: Use of "Please" and the Like in Documentation
From: "Downing, David" <DavidDowning -at- Users -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 6 Jun 2008 12:32:22 -0400

I've never used words like, "please" in my documentation, but I can cite
an instance where I wish "please" was used. We have coffee machines at
work that display brief status messages as your hot drink is being made,
and the one that displays when it's ready is "Take the drink." I've
always thought it should say, "Please take the drink," because as it is
now, it sounds like, "Take the stinking drink!" (Actually, I always
think of something ruder, but I don't think I'm allowed to say it here.)

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