RE: Annoyed with Tech Smith

Subject: RE: Annoyed with Tech Smith
From: "Sean Brierley" <sbrierley -at- Accu-Time -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 8 Jul 2008 15:50:13 -0400

Somewhere, out there ... there are techwriters still using "print
screen" ... GASP! So, for $50, consider yourself higher up the


Sean Brierley
Technical Writer

-----Original Message-----
From: techwr-l-bounces+sbrierley=accu-time -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+sbrierley=accu-time -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Henry J. Wicko II
Sent: Tuesday, July 08, 2008 3:48 PM
To: Lauren
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Annoyed with Tech Smith

Lauren's $10 comment makes me think of the $10 upgrade/insurance plan
TechSmith offers. I purchased v8 last year and took the $10 insurance
plan. When v9 came out after my year was up and I renewed my upgrade
fee, I would have had to pay full price for the upgrade had I not kept
the annual insurance, and instead I got the upgrade for free. I found
it kinda nice when techSmith emailed me a download link via email
telling you that you're eligible for a free upgrade.

Notably, my employer has had v8 for 2 months with a suite of 10 licenses
and now v9 is out and I am not sure if they can get the free upgrade as
I did not make the purchase myself.

Myself, personally, I recommend the extra $10, and is at least worth
thinking about it when purchasing SnagIt for the first time.

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity!

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Re: Annoyed with Tech Smith: From: Henry J. Wicko II

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