Re: Qualifications for an off shore writer?

Subject: Re: Qualifications for an off shore writer?
From: Peter Neilson <neilson -at- windstream -dot- net>
To: Julie Stickler <jstickler -at- gmail -dot- com>
Date: Tue, 17 Feb 2009 15:22:21 -0500

Culture can be a great difficulty when it is not anticipated. It's hard
to know what to anticipate, too. A TW candidate in India may have very
high grades in English, but be unable to warp code-focused comments from
a software team into good user-focused documentation, because all his
training has been in academic-style writing.

You can find that you are spending all your time pushing on a string,
when your stellar writing candidate comes on board and starts turning
out stuff like this:

"The user is requested to make an entry in the form provided for data
entry with respect to the amount of product it is desired to purchase."

In certain Asian cultures it is impolite to say anything negative, and
if you ask the writer directly, "Will you have this finished by Friday?"
you might need to distinguish between this answer:

"Certainly. I can assure you that it will be done by Friday," which
means yes, and this one:

"Yes, I am thinking that by Friday it will be done," which means no.

You might ask the candidate if he finds American culture too abrupt. I'd
be wary of any overly polite answer. I'd rather hear, "Certainly not!
I'm abrupt, too."

Julie Stickler wrote:
> Good point. I'll make sure to add some interview questions to delve
> into how the candidate deals with criticism.
>
> Thanks!
>
> On Tue, Feb 17, 2009 at 2:24 PM, Leonard C. Porrello
> <Leonard -dot- Porrello -at- soleratec -dot- com> wrote:
>> One thing you may want to keep in mind when working with non-American
>> writers is that how people confront one another varies widely from
>> culture to culture.


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Follow-Ups:

References:
Qualifications for an off shore writer?: From: Julie Stickler
Re: Qualifications for an off shore writer?: From: Gene Kim-Eng
Re: Qualifications for an off shore writer?: From: Julie Stickler
RE: Qualifications for an off shore writer?: From: Leonard C. Porrello
Re: Qualifications for an off shore writer?: From: Julie Stickler

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