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Subject:Re: At what point can I pass the buck? From:Chris Morton <salt -dot- morton -at- gmail -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Wed, 18 Mar 2009 08:55:39 -0700
1) I agree that this provides the opp'y to make new relationships.
2) Also, it may provide the opp'y, if you can subtly and professinally
document it, to jockey your position in a direction you would like it to go.
3) In relation to SMEs; I've now been on two projects where the SMEs were
either entirely unavailable (off in their own ivory towers) or were H1-Bs
with very poor linguistic skills, work ethics, or both. (Before I start a
flame war, there are other ESLs with whom I've had the distinct pleasure to
work, so I'm not painting with a broad brush.) If you're able to help as
"interpreter," you become a valuable ally and may be in line for some free
lunches, a bottle of vino, or whatever. Also, word eventually gets around
that you're a valuable "go to" guy, with astute mgmt. (perhaps) eventually
coming to realize same.
> Chris
On Wed, Mar 18, 2009 at 7:58 AM, Paul Hanson <phanson -at- quintrex -dot- com> wrote:
> The other side notes that I picked up on:
>
> 1) Should the people that are asking you questions be in your
> "documentation review" group?
>
> 2) If the questions are impacting your deadlines, you need to make sure
> your manager is on-board. For me, I'll help anyone for 10 minutes, but if it
> goes over that, I need to make sure my (cool) manager knows what I'm working
> on, especially if you have a noose for a deadline.
>
> Paul Hanson
> Technical Writer
> RoboHelp ACE -
>http://www.adobe.com/support/forums/team_macromedia/robohelp.html
> Quintrex Data Systems http://www.quintrex.com
> email: phanson at quintrex.com
>
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once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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