RE: What's wrong with Times New Roman?; was, RE: Hey! She messed with *my* manual

Subject: RE: What's wrong with Times New Roman?; was, RE: Hey! She messed with *my* manual
From: "Sarah Blake" <Sarah -dot- Blake -at- microfocus -dot- com>
To: "John Posada" <jposada99 -at- gmail -dot- com>, "Latella, Vincent" <VINCENT -dot- LATELLA -at- saic -dot- com>
Date: Tue, 24 Mar 2009 09:40:45 -0000

> If it was to go out, then the problem isn't with the person who made
the
> changes, but with the process. In any gig where the writers were
responsible
> for publishing the final, it NEVER went out from any group except with
tech
> pubs having the last say.

Of course, even the best process can't account for moments of sublime
stupidity, as I discovered at a previous gig.

At the time, we were creating our documents in AuthorIT, and publishing
them in Word format for technical review, to a shared drive on which
only we-the-authors had write/edit permissions. The reviewers would
then read the read-only manuals and give us a list of changes to roll
into the AIT source.

A couple of days before release, I got an urgent mail from a developer
complaining that none of his changes were incorporated in the latest
version of the manual. There was no trace of any request for changes,
so I asked when he'd sent them.

He hadn't. He'd copied the Word version to his own computer, made all
the edits, and... err, that was it, really.

I still sometimes wonder what he was thinking.

Sarah

(Who has never since given documents to reviewers in any format that
might conceivably be made to be editable. In fact, I hold that nothing
will ever improve upon the Big Wodge Of Paper and Red Pen approach.)

Please consider the environment before printing this e-mail.
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References:
Hey! She messed with *my* manual: From: Downing, David
RE: Hey! She messed with *my* manual: From: Latella, Vincent
What's wrong with Times New Roman?; was, RE: Hey! She messed with *my* manual: From: Leonard C. Porrello
Re: What's wrong with Times New Roman?; was, RE: Hey! She messed with *my* manual: From: John Posada
RE: What's wrong with Times New Roman?; was, RE: Hey! She messed with *my* manual: From: Latella, Vincent
Re: What's wrong with Times New Roman?; was, RE: Hey! She messed with *my* manual: From: John Posada

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