Re: Off to the side of Re: Interesting use of infographics for aresume

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

If that's worked for you, I won't attempt to argue with success.  My 
objective, however, is to identify candidates who, by virtue of their 
past experience and current expertise, can accurately predict the level 
of knowledge *and* the level of ignorance (what they know and what they 
don't know but need to find out) of users at all expected levels from 
below-average to expert, and create documentation that will enable users 
at each level of knowledge to find the information they need without 
having to wade through material not suited for their needs.  I don't 
think there is a "right level of ignorance" for that.

Gene Kim-Eng


----- Original Message ----- 
From: "Keith Hood" <klhra -at- yahoo -dot- com>
> When I get a chance at a job with a company that needs someone to 
> document
> new software for users, I promote myself on the idea that since my 
> level of knowledge
> about the product most closely approximates what they can expect from 
> their users,
> I'm conducting de facto usability testing at the same time I write the 
> documentation -
> I'm a one-man focus group. So they're getting a writer, market 
> researcher, and
> interface QA technician all for one pay rate.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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