RE: Examples of Great Software/Web-based User Guides

Subject: RE: Examples of Great Software/Web-based User Guides
From: "Karen Field Carroll" <kfcarroll -at- cox -dot- net>
To: "'Robert Lauriston'" <robert -at- lauriston -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 20 Aug 2009 14:17:01 -0700

I have to agree. I've been appalled at RH's documentation. And I forget
which one it is, but either Frame help or RH help starts its procedures by
saying things like, "Open the XYZ dialog box." Um, hello! If I were THAT
familiar with your app, I probably wouldn't be reading the help in the first
place.

-----Original Message-----
From: techwr-l-bounces+kfcarroll=cox -dot- net -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+kfcarroll=cox -dot- net -at- lists -dot- techwr-l -dot- com] On Behalf Of
Robert Lauriston
Sent: Thursday, August 20, 2009 2:08 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Examples of Great Software/Web-based User Guides

It's online:

http://webhelp.madcapsoftware.com/flare/

Funny how rare it is for help authoring tools to make their own help a
stellar example.

On Thu, Aug 20, 2009 at 2:03 PM, Michelle
Despres<michelle -dot- despres -at- gmail -dot- com> wrote:
> A recent conversation on twitter praised the MadCap Flare documentation.
> Not sure if it's available only through the application.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!
http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as kfcarroll -at- cox -dot- net -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit
http://lists.techwr-l.com/mailman/options/techwr-l/kfcarroll%40cox.net


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
Re: Have We Entered a Post-Literate Technological Age?: From: john rosberg
RE: Have We Entered a Post-Literate Technological Age?: From: Al Geist
RE: Have We Entered a Post-Literate Technological Age?: From: Leonard C. Porrello
Re: Have We Entered a Post-Literate Technological Age?: From: Gene Kim-Eng
Examples of Great Software/Web-based User Guides: From: Karen Field Carroll
Re: Examples of Great Software/Web-based User Guides: From: Michelle Despres
Re: Examples of Great Software/Web-based User Guides: From: Robert Lauriston

Previous by Author: RE: Examples of Great Software/Web-based User Guides
Next by Author: Screenshots Too Light
Previous by Thread: Re: Examples of Great Software/Web-based User Guides
Next by Thread: RE: Examples of Great Software/Web-based User Guides


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads