RE: Examples of Great Software/Web-based User Guides

Subject: RE: Examples of Great Software/Web-based User Guides
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 20 Aug 2009 17:19:01 -0400

An early version of RH's Help used the execrable term "automagical."

> -----Original Message-----
> From: Karen Field Carroll
> Sent: Thursday, August 20, 2009 5:17 PM
> To: 'Robert Lauriston'; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Examples of Great Software/Web-based User Guides
>
> I have to agree. I've been appalled at RH's documentation.
> And I forget which one it is, but either Frame help or RH
> help starts its procedures by saying things like, "Open the
> XYZ dialog box." Um, hello! If I were THAT familiar with your
> app, I probably wouldn't be reading the help in the first place.
>

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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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Follow-Ups:

References:
Re: Have We Entered a Post-Literate Technological Age?: From: john rosberg
RE: Have We Entered a Post-Literate Technological Age?: From: Al Geist
RE: Have We Entered a Post-Literate Technological Age?: From: Leonard C. Porrello
Re: Have We Entered a Post-Literate Technological Age?: From: Gene Kim-Eng
Examples of Great Software/Web-based User Guides: From: Karen Field Carroll
Re: Examples of Great Software/Web-based User Guides: From: Michelle Despres
Re: Examples of Great Software/Web-based User Guides: From: Robert Lauriston
RE: Examples of Great Software/Web-based User Guides: From: Karen Field Carroll

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