HTML Help and linking to PDFs

Subject: HTML Help and linking to PDFs
From: "Sharon Burton" <sharon -at- anthrobytes -dot- com>
To: "'TECHWR-L'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 20 Oct 2009 11:15:17 -0700

A client is building help with Flare 5. They are linking the HTML-based help
(webhelp) to PDFs, opening the PDF in a popup window.

When they preview the help, it works. When they build and test locally, the
PDFs don't open and no message appears. In the bottom of the browser window,
they see a Javascript void message.

Versions 8 and 9 of Acrobat. IE 7 and 8.

Thoughts? Ideas?


Sharon Burton

MadCap Software Product Consultant

Managing your content, one topic at a time


IM: sharonvburton -at- yahoo -dot- com

Twitter: sharonburton


Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

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