RE: HTML Help and linking to PDFs

Subject: RE: HTML Help and linking to PDFs
From: "Sharon Burton" <sharon -at- anthrobytes -dot- com>
To: "'Char James-Tanny'" <charjtf -at- gmail -dot- com>
Date: Tue, 20 Oct 2009 11:45:58 -0700

Why, yes, it would have Mark of the web. And now I have the answer. OK -
I'll call the client and
talk this thru.

I love this list.


Sharon Burton
MadCap Software Product Consultant
Managing your content, one topic at a time
IM: sharonvburton -at- yahoo -dot- com
Twitter: sharonburton

-----Original Message-----
From: Char James-Tanny [mailto:charjtf -at- gmail -dot- com]
Sent: Tuesday, October 20, 2009 11:26 AM
To: sharon -at- anthrobytes -dot- com
Subject: Re: HTML Help and linking to PDFs

Hi, Sharon :-)

> A client is building help with Flare 5. They are linking the HTML-based
> (webhelp) to PDFs, opening the PDF in a popup window.
> When they preview the help, it works. When they build and test locally,
> PDFs don't open and no message appears. In the bottom of the browser
> they see a Javascript void message.
> Versions 8 and 9 of Acrobat. IE 7 and 8.

By any chance, do the HTML files have the "Mark of the Web"?

Char James-Tanny ~ JTF Associates, Inc. ~
Please send follow-up questions to the list. (Inquiries sent off-list
may not be seen.)
Contact me directly (CharJT at helpstuff dot com) with business inquiries.
Microsoft Help MVP since 2002
Find a Help Authoring Tool at ~
Co-author of "Managing Virtual Teams" ~
AuthorIT Certified Consultant, Development, and Training
STC Secretary, 2006-2010
Web site Hosting and Design ~


Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control!

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:

HTML Help and linking to PDFs: From: Sharon Burton
Re: HTML Help and linking to PDFs: From: Char James-Tanny

Previous by Author: HTML Help and linking to PDFs
Next by Author: RE: HTML Help and linking to PDFs
Previous by Thread: Re: HTML Help and linking to PDFs
Next by Thread: Re: HTML Help and linking to PDFs

What this post helpful? Share it with friends and colleagues:

Sponsored Ads