Re: Documentation confidentiality level policy

Subject: Re: Documentation confidentiality level policy
From: voxwoman <voxwoman -at- gmail -dot- com>
To: Claudine CHAUSSON <claudine -dot- chausson -at- jwaretechnologies -dot- com>
Date: Wed, 21 Oct 2009 10:07:46 -0400

I've had my wrist slapped in the past for using the term "Confidential" in a
non-security-clearance context. People who have worked in government
settings do not want to see "confidential" or "secret" on documents that
don't require a security clearance.

After thinking about it, I came up with this list:

Public - anyone
Member (only) - customers or prospects
Private - NDA required
Restricted - employees only (might there be some further restrictions as to
level of employee who can see certain information?)

-Wendy

On Wed, Oct 21, 2009 at 9:32 AM, Claudine CHAUSSON <
claudine -dot- chausson -at- jwaretechnologies -dot- com> wrote:

> Hi everyone,
>
> I was asked this morning to think about how we can classify documents
> according to their confidentiality level. I've never worked in a really
> confidential environment: documents were either for internal use or
> customer
> use. I guess this could translate into confidential and public but it
> doesn't sound that simple.
>
> I now work in the electronic banking field (micro chip payment cards) and
> most information is pretty confidential. So I was thinking about the
> following levels of confidentiality:
> - public: available to anyone who requests the document.
> - restricted: to customers or prospects.
> - confidential: available to customers only after they have signed a
> NDA (non disclosure agreement).
> - internal: internal use only.
>
> What's your opinion on this matter? Do you apply a confidentiality policy
> on
> the documents you produce? Could you roughly describe the policy you apply?
>
> This is due on Friday so any help from you will be greatly appreciated.
>
> Claudine
>
>
> Claudine CHAUSSON
> Technical writer
> JWARE Technologies
>
> Please consider the environment before printing this email.
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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> Free Software Documentation Project Web Cast: Covers developing Table of
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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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Follow-Ups:

References:
Documentation confidentiality level policy: From: Claudine CHAUSSON

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