RE: in search for better tools

Subject: RE: in search for better tools
From: "Leonard C. Porrello" <Leonard -dot- Porrello -at- SoleraTec -dot- com>
To: <beelia -at- pacbell -dot- net>
Date: Wed, 9 Dec 2009 14:36:08 -0800

It ain't dead; it's just sleepin'.



Leonard

________________________________

From: beelia [mailto:beelia -at- gmail -dot- com]
Sent: Wednesday, December 09, 2009 2:34 PM
To: Leonard C. Porrello
Cc: Bill Swallow; Robert Lauriston; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: in search for better tools



Ok. Can we just call this horse dead? (Or "bleedin' expired" as Monty
Python would say.)

On Wed, Dec 9, 2009 at 2:32 PM, Leonard C. Porrello
<Leonard -dot- Porrello -at- soleratec -dot- com> wrote:

Maybe Sharon can put in a request that any user named Robert Lauriston
be programmatically prevented (for his own protection) from installing
Flare. To the same end, I vote we put explicit warnings on hammers
regarding their unsuitability for putting in contacts.

Leonard


-----Original Message-----
From: techwr-l-bounces+leonard -dot- porrello=soleratec -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+leonard.porrello
<mailto:techwr-l-bounces%2Bleonard.porrello>
=soleratec -dot- com -at- lists -dot- techwr-l -dot- c
om] On Behalf Of Bill Swallow
Sent: Wednesday, December 09, 2009 2:21 PM
To: Robert Lauriston
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: in search for better tools

This is friggin' ridiculous. Robert, don't buy Flare.

On Wed, Dec 9, 2009 at 4:11 PM, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:
> What I said was, "Flare's feature for tracking help system usage
> sending the log back to the software vendor does not get an opt-in
> from the user, or even inform the user that it is doing that. Sure,
> you can work around that by not using the feedback feature, but a
> company making development tools for the corporate market should know
> better."
>
> I didn't intend to suggest that the feedback feature is on by default.
> It's an extra-cost add-on. That's irrelevant to my main point, which
> is that MadCap should know better.
>
> On Wed, Dec 9, 2009 at 12:30 PM, Connie Giordano
> <connie -at- therightwordz -dot- com> wrote:
>> Robert, It's more because you refuse to listen to what Sharon is
saying.
>> Flare does NOT automatically enable the Feedback feature, you must
implement
>> it. If it was automatic you would have a legitimate concern. ...

--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
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Available for contract and full time opportunities.

------------------------------------------------

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single-
sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive.
http://www.helpandmanual.com/

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/

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Follow-Ups:

References:
in search for better tools: From: GILLIOTTE Valérie
RE: in search for better tools: From: Sharon Burton
RE: in search for better tools: From: Combs, Richard
RE: in search for better tools: From: Kat Kuvinka
RE: in search for better tools: From: Sharon Burton
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Connie Giordano
Re: in search for better tools: From: Robert Lauriston
Re: in search for better tools: From: Bill Swallow
RE: in search for better tools: From: Leonard C. Porrello
Re: in search for better tools: From: beelia

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