Re: Adobe Technical Communications Suite

Subject: Re: Adobe Technical Communications Suite
From: <rstone75 -at- kc -dot- rr -dot- com>
To: robert -at- lauriston -dot- com
Date: Wed, 6 Jan 2010 17:27:36 +0000

Hi Robert

I might agree with you that Illustrator is likely a better fit. But like it or not, I notice that there are way too many folks that think Photoshop is the "end all" solution for images. Personally I disagree and feel it's like swatting a gnat using a bazooka, but my guess is that Adobe simply listened to what users are using and went with that as it seemed to offer what the multitudes are crying for.

As for Help 2, I personally don't see that as being widely used. Maybe you are using it, but I believe the vast majority of folks are interested in some form of Web based output such as WebHelp. But hey, we still see folks creating WinHelp!

I think Adobe has high hopes for AIR as a very general platform. So it would only make sense to see them create an AIR based output. Now how well that will work in the end is a huge mystery. It's actually quite humorous to see frustrated posts in the Adobe AIR Help support forums. Only from the standpoint that folks cannot believe there aren't experts to help them through the potholes as they are blazing the trail with a new and largely unadopted format. They seem aghast that there is no resource that just spouts off why this or that doesn't behave as they expect. Uhhh, we are learning it at the same rate others are.

Cheers... Rick :)

The views expressed are my own and not those of the Government, Adobe, Wife, Children or any pets. If you received this message and you disagree with it, please destroy immediately and contact the nearest hazmat center to neutralize the sullied electrons from your system. No wildlife was harmed during the typing of this note. However, what happens after I send it is beyond my control.

Robert Lauriston wrote:
> The inclusion of apps I don't need wouldn't bother me so much if the
> bundle included Illustrator. Does Adobe think technical documentation
> doesn't require drawings?
> And RoboHelp would be more useful if Adobe would have its developers
> work on things the market needs, such as Eclipse and MS Help 2 output,
> rather than wasting time on Flash help and AIR.


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