Re: RoboHelp: Ready to do I do that?

Subject: Re: RoboHelp: Ready to do I do that?
From: Rick Stone <rstone75 -at- kc -dot- rr -dot- com>
To: Missy Smith <techpubsmistress -at- live -dot- com>
Date: Thu, 14 Jan 2010 11:48:14 -0600

Hi there

It depends on what you want your end user to have.

If you want a single file to give them, use Microsoft HTML Help to
create a .CHM file. This means they will each copy the CHM to their
local PC and run it from there.
If you want a system for them to place on a server, you likely want
WebHelp or FlashHelp. This will result in more files than you actually
began with to make it work. In this case you give them all the files and
folders you find in the !SSL!\WebHelp or !SSL!\FlashHelp output folder.

PDF just sucks big ole rotten swiss cheese as a help medium. Have you
ever waited eons for a PDF to open? Then try to find what you are
looking for inside it if you are in a hurry? There simply is no
comparison between PDF and Help Systems. Now if you want the end user to
be capable of printing a manual, PDF is useful.

Cheers... Rick :)

Missy Smith wrote:
> My new employer wants to make our help system available to our customer to download. What files are needed to create a "portable" help system? Is this still WebHelp?
> Personally, I don't know why it is so critical to offer a downloadable help system to customers. I can't understand why they can't use a .pdf. All of our products are unique and the manuals are quite navigatable through pdf. Any thoughts?
> Missy

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RoboHelp: Ready to do I do that?: From: Missy Smith

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