A Word autonumbering/PDF problem

Subject: A Word autonumbering/PDF problem
From: Traci Pearson <Traci -at- PearsonTechComm -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 18 Mar 2010 12:46:25 -0600

Hi all,
A friend of mine has a problem when converting
Word documents to PDFs. Everything used to work
smoothly, but now some of the PDF bookmarks don't
contain the autonumbering (just the heading text).

If anyone can help her, she'd really appreciate it!

Here's what she wrote:

The Word documents have autonumbered headings
(using the appropriate headline styles).

Before:
All documents were converted to PDF, with
Preferences set to turn Word heading levels 1-9
into PDF bookmarks. Bookmarks looked like "2.1
Heading Text", and "3.1.4 Heading Text", as expected.

Now:
All documents are converted to PDF, with
Preferences set to turn Word heading levels 1-9
into PDF bookmarks. Most of the document
bookmarks are fine, just as they were before. For
several of the documents, the bookmarks now omit
the number, and just say "Heading Text". The
bookmarks are still at the correct levels (ie, a
level 3 Word heading becomes a level 3 PDF
bookmark). The document author did not change the
heading styles in Word. The numbers still appear
in the text of the PDF document, just not in the
bookmarks. The problem is on a per-document basis
- either all the bookmarks in a given document
are fine, or all of them are missing the numbers.



Traci Pearson
Pearson Technical Communication
Writing, Editing, Information Design ? Printed and Electronic
<mailto:traci -at- pearsontechcomm -dot- com>Traci -at- PearsonTechComm -dot- com
Web: <http://www.pearsontechcomm.com/>www.PearsonTechComm.com
Visit me on:
<http://twitter.com/PearsonTechComm>Twitter,
<http://www.linkedin.com/in/tracipearson>LinkedIn
(303) 410-9101
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