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Subject:Re: Re ISO 9000 From:Scott Turner <quills -at- airmail -dot- net> To:Scott Turner <quills -at- airmail -dot- net> Date:Wed, 19 Jan 2011 15:05:17 -0600
Hoist on my own petard.
At the risk of repeating myself,
Quality is what you define it as. It's particularly upsetting when you find so many companies can't meet their own low standards.
Now, let's hope I didn't fat finger and auto-correct my way into infamy again!
Scott
On Jan 14, 2011, at 12:27, Scott Turner <quills -at- airmail -dot- net> wrote:
> Quality I what you define it as. It's particularly upsetting when you rapist so many companies can't meet their own low standards.
>
> What becomes even more amusing is when a company suddenly puts EVERYTHING in their ISO standards. It's fun watching them shoot themselves in the foot.
>
> On Jan 14, 2011, at 3:21, Damien Braniff <Damien -dot- Braniff -at- asg -dot- com> wrote:
>
>> Some time ago now, when work was quiet, I did a QA course at college and I always remember what the lecturers said about ISO 9000 - it wasn't a quality standard! It had nothing directly to do with standards and was all about consistency - if you had it and produced wonderful products or crap products then that's what you'd consistently produce! The whole thing that a lot of companies didn't get (want?) was that it was a process - ideally you documented what you did and then reviewed it. Was the quality good? Customers happy? Etc.
>>
>> You then updated your procedures accordingly - it should be a continual process of review/improve... Too often it was a matter of we're accredited so that's it!
>>
>> Damien Braniff
>
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