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Following on from Mike's point (which I endorse), I've frequently simply refused to buy from sites that don't tell me upfront what their accepted methods of payment are. Five times out of ten I go through the whole check out procedure only to find they don't take my preferred method of payment (usually PayPal). Ten times out of ten that means I won't buy from them via a less preferred method just out of frustration. If they'd said up front (before checkout) I'd have a whole better attitude to buying from them any way I could.
Book and software sellers seem to be the worst culprits, but that could be just because these are the items I most often shop online for. :D
Phil
On 23 Jan 2011, at 16:00, Mike Starr wrote:
> I despise ecommerce sites that make me go through a registration and shopping cart process just to find out how much the shipping might be for a product. I'm willing to plug in my zip code but that's all they need to calculate shipping.
>
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> Mike Starr WriteStarr Information Services
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> On 1/23/2011 1:39 AM, Erika Yanovich wrote:
>> Hi all,
>> What B2B (if you use such systems) or B2C ecommerce websites do you like/hate the most and why? When you place an order on a site, what do you consider essential, good practice, poor usability etc? I was tasked with developing the specs for such a beast and I'm looking for any insights you may have, including links to examples, if possible.
>> Many TIA
>> Erika
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