Customer-friendly word for "landline"

Subject: Customer-friendly word for "landline"
From: John Posada <jposada99 -at- gmail -dot- com>
To: List, Techwriter <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 3 Feb 2011 16:23:38 -0500

I'm putting together a "se-Instead" glossary of terms to make our
customent facing support content more accessible.

We use the term landline phone differenciate from mobile phone and I
don't like "landline".

My target is 6th grade understanding. Anyone have any suggestions for
inplace of landline?

John Posada

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