Re: Customer-friendly word for "landline"

Subject: Re: Customer-friendly word for "landline"
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: John Posada <jposada99 -at- gmail -dot- com>
Date: Thu, 3 Feb 2011 16:26:29 -0500

"Landline" is pretty commonplace. Ask a 6th grader what they think! My
kids call their cells their "phones" and the landline their "house
phone".

On Thu, Feb 3, 2011 at 4:23 PM, John Posada <jposada99 -at- gmail -dot- com> wrote:
> I'm putting together a "se-Instead" glossary of terms to make our
> customent facing support content more accessible.
>
> We use the term landline phone differenciate from mobile phone and I
> don't like "landline".
>
> My target is 6th grade understanding. Anyone have any suggestions for
> inplace of landline?
>
> --
> John Posada
> http://jposada.zenfolio.com/
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--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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Customer-friendly word for "landline": From: John Posada

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