RE: Customer-friendly word for "landline"

Subject: RE: Customer-friendly word for "landline"
From: Fred Ridder <docudoc -at- hotmail -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 3 Feb 2011 22:46:50 -0500

"House phone" used to be used in a different, specific sense to refer to a phone that could not dial an outside line, such as one that could only dial other extensions within a PBX. A common example was a house phone in a hotel lobby that could only dial guest rooms.


> Date: Thu, 3 Feb 2011 15:38:59 -0800
> From: lauren -at- writeco -dot- net
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Customer-friendly word for "landline"
> Landline is landline, as other posts will attest.
> ( I have also heard
> and used, hard line and house phone.
> Lauren
> On 2/3/2011 1:23 PM, John Posada wrote:
> > I'm putting together a "se-Instead" glossary of terms to make our
> > customent facing support content more accessible.
> >
> > We use the term landline phone differenciate from mobile phone and I
> > don't like "landline".
> >
> > My target is 6th grade understanding. Anyone have any suggestions for
> > inplace of landline?


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Customer-friendly word for "landline": From: John Posada
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