Re: Customer-friendly word for "landline"

Subject: Re: Customer-friendly word for "landline"
From: "Dana Worley (MVP/JB)" <dana -at- campbellsci -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 04 Feb 2011 09:34:31 -0700

A wired phone is an "analog phone" though a sixth-grader isn't going to
understand this any better than landline or wired phone.

Dana W

On 2/4/2011 12:00 AM, techwr-l-request -at- lists -dot- techwr-l -dot- com wrote:
> I'm putting together a "se-Instead" glossary of terms to make our
> customent facing support content more accessible.
> We use the term landline phone differenciate from mobile phone and I
> don't like "landline".
> My target is 6th grade understanding. Anyone have any suggestions for
> inplace of landline?

Campbell Scientific, Inc.
Marketing Software Product Manager
Microsoft Help MVP 2002-2011
Jester's Baubles Fused Glass Designs


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