Re: introducing steps

Subject: Re: introducing steps
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 18 Oct 2011 07:13:22 -0700

I spent last year writing instructions for products that may be under some of your Christmas trees this year, and you're not off base. Similar phrasing (we skipped "installation procedure" and started with "installing") worked very well for younger focus group subjects, and older ones didn't find it objectionable. Definitely a viable approach for user instructions that are meant to seem "friendly." Cheaper to translate, too.

Gene Kim-Eng

----- Original Message ----- From: "Tony Chung" <tonyc -at- tonychung -dot- ca>

This generation now omits all stem-related phrases, instead trusting
the heading I provide the appropriate context.

"Sigil installation procedure"

"Installing Sigil"


I may be off base with the cumudgeonly contingent, but this is how the
kids are doing it these days. *snicker*


Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Please move off-topic discussions to the Chat list, at:

introducing steps: From: Becca
RE: introducing steps: From: Al Geist
Re: introducing steps: From: Tony Chung

Previous by Author: Re: introducing steps
Next by Author: Re: introducing steps - translation issues
Previous by Thread: Re: introducing steps
Next by Thread: Re: introducing steps

What this post helpful? Share it with friends and colleagues:

Sponsored Ads