RE: Training and documentation teams play well together?

Subject: RE: Training and documentation teams play well together?
From: "Robert Heizman" <rheizman -at- vjt -dot- com>
To: "Rebecca Hopkins" <rebecca_hopkins -at- comcast -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 30 Mar 2012 10:03:18 -0400

I have been in many companies, both large and small and in a number of
industries. Documentation and Training have always been separate
entities, for better or worse. I can only think of one company where we
(Doc Group) shared information with the Training (or Education, as it
was called) Group.

Mostly, I haven't even heard of the two groups communicating with each

In my opinion, the Documentation people would make the best trainers
since we have to know the product (software or hardware) inside and out.

I would welcome the opportunity to do training for my company.


-----Original Message-----
From: techwr-l-bounces+rheizman=vjt -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+rheizman=vjt -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of Rebecca Hopkins
Sent: Friday, March 30, 2012 9:33 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Training and documentation teams play well together?


My company is looking for "synergies" between doc and training -
reducing duplication of work, presenting a consistent message, etc. -
especially across business units.

Do you have any interesting stories about doc and training working
together well - or badly? Maybe YOU have been the doc-and-training team

Also looking for interesting articles, if you've read one recently.

Thanks for any help you can give me!

r public email archives @

Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @


Training and documentation teams play well together?: From: Rebecca Hopkins

Previous by Author: RE: Help with fake names issue
Next by Author: Windows Search alternatives
Previous by Thread: Re: Training and documentation teams play well together?
Next by Thread: RE: Training and documentation teams play well together?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads