RE: Operator Maintenance - Need word replacement for "maintenance"

Subject: RE: Operator Maintenance - Need word replacement for "maintenance"
From: "Al Geist" <al -at- geistarts -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 15 Jun 2012 19:02:25 -0400

Holly Deitelhoff wrote:

> I can not use words like "housekeeping", "maintenance", or
> "preventative maintenance" as the list heading where these operator
> specific functions are listed, as there are general housekeeping staff
> and maintenance personnel that also work the machine.

You're kidding it Friday? Why can't you say Preventive Maintenance?
Isn't that what it is? I have a User Guide and a Service Manual. Both have
maintenance sections. In the User Guide, the maintenance section is titled
"Regular Maintenance." Procedures within that section that require trained
service personnel (versus trained user/operators) are identified with a note
stating that fact. The Service Manual is only for use by trained service
personnel. (My equipment uses lasers, robots, high pressure process gasses
and compressed air, and can injure or kill if safety policies are not
followed.) In the five years that I have been developing these documents
(and the 30 years' worth of documentation prior to my latest gig), I am not
aware of anyone being confused over what procedure they can or cannot
perform. As for the terms that you cannot use, I would ask the person who
says you cannot use them why you cannot use them and what they suggest to
use. Then, if the answer is wacko, stop off at the nearest pub after work.

Al Geist-Geist Arts, LLC
Fine Art Photography - Exceptional Note Cards
Mobile: 231-301-5770
E-mail: al -at- geistarts -dot- com
Facebook: Geist Arts
See Also:
Technical Communication, Help, Documentation Management
?We can?t solve problems by using the same kind of thinking we used to
create them." (Albert Einstein)

Create and publish documentation through multiple channels with Doc-To-Help. Choose your authoring formats and get any output you may need.

Try Doc-To-Help, now with MS SharePoint integration, free for 30-days.


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @

Operator Maintenance - Need word replacement for "maintenance": From: Holly Deitelhoff
Re: Operator Maintenance - Need word replacement for "maintenance": From: Gene Kim-Eng

Previous by Author: RE: What is happening to us -- was RE: What's wrong with this headline?
Next by Author: Making Agile work with remote resources
Previous by Thread: Re: Operator Maintenance - Need word replacement for "maintenance"
Next by Thread: Re: Operator Maintenance - Need word replacement for "maintenance"

What this post helpful? Share it with friends and colleagues:

Sponsored Ads