RE: Owner's Manual mistake

Subject: RE: Owner's Manual mistake
From: Kat Kuvinka <katkuvinka -at- hotmail -dot- com>
To: <sjanoff -at- celgene -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>, <yehoshua -dot- p -at- technicalwriting -dot- com>
Date: Fri, 6 Jul 2012 15:54:01 -0400


Or poor editing. Or no review process. Don't these auto manufacturers have a quality process that includes documentation that must be signed off by management? One would think!

>
> Why blame it on the tech writer? Maybe they were given the wrong information. Or insufficient information.
>
> Steve
>
> -----Original Message-----
> From: On Behalf Of yehoshua paul
> Sent: Friday, July 06, 2012 8:26 AM
> To: Bruce Megan (ST-CO/ENS2.5-NA)
> Cc: BBEGIN -at- aol -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Owner's Manual mistake
>
> I think that there are a lot of technical writers who assume that no one is
> ever going to read their work. Apparently whoever wrote this manual was
> wrong.
>
> Yehoshua Paul,
> www.technicalwriting.com
>
> On Fri, Jul 6, 2012 at 5:41 PM, Bruce Megan (ST-CO/ENS2.5-NA) <
> Megan -dot- Bruce -at- us -dot- bosch -dot- com> wrote:
>
> > Here is the owner's manual....I'm not sure if it is already updated.
> >
> > http://brz-club.com/2013-subaru-brz-owners-manual-pdf-published/
> >
> > - Megan
> >
> > -----Original Message-----
> > From: techwr-l-bounces+megan -dot- bruce=us -dot- bosch -dot- com -at- lists -dot- techwr-l -dot- com[mailto:
> > techwr-l-bounces+megan -dot- bruce=us -dot- bosch -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
> > Of BBEGIN -at- aol -dot- com
> > Sent: Friday, July 06, 2012 9:35 AM
> > To: techwr-l -at- lists -dot- techwr-l -dot- com
> > Subject: Owner's Manual mistake
> >
> > I just read something scary: an owner's manual mistake led to a recall of
> > Scions and Subarus.
> >
> > The car is OK, but the owner's manual supposedly describes the airbag
> > operation improperly, although details are not included.
> >
> > Does anyone know more about how it happened?
> >
> > Beth
> > ++++++++++++++
> > Beth Lisberg Najberg
> > Beginnings
> >
> > 312-335-1218
> > Chicago, IL 60610
> > +++++++++++++++
>
>
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Follow-Ups:

References:
Owner's Manual mistake: From: BBEGIN
RE: Owner's Manual mistake: From: Bruce Megan (ST-CO/ENS2.5-NA)
Re: Owner's Manual mistake: From: yehoshua paul
RE: Owner's Manual mistake: From: Steve Janoff (non-Celgene)

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