Re: Owner's Manual mistake

Subject: Re: Owner's Manual mistake
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Kat Kuvinka <katkuvinka -at- hotmail -dot- com>
Date: Fri, 6 Jul 2012 15:19:54 -0700

Ever wonder how the auto manufacturers manage to have an owner's manual in
the glovebox of every car when they first show up on the dealer's lot? The
same way SW companies do. A lot of the manual content is based on design
specs and prototypes, and the final versions go to press without anyone
ever taking a draft and comparing it to a real car coming off the assembly
line.

The advantage automotive tech writers have over SW writers is that it's a
lot harder for the engineers to push through last minute changes one metal
is being cut and plastic is being molded.

Gene Kim-Eng



On Fri, Jul 6, 2012 at 12:54 PM, Kat Kuvinka <katkuvinka -at- hotmail -dot- com> wrote:

>
> Or poor editing. Or no review process. Don't these auto manufacturers have
> a quality process that includes documentation that must be signed off by
> management? One would think!
>

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References:
Owner's Manual mistake: From: BBEGIN
RE: Owner's Manual mistake: From: Bruce Megan (ST-CO/ENS2.5-NA)
Re: Owner's Manual mistake: From: yehoshua paul
RE: Owner's Manual mistake: From: Steve Janoff (non-Celgene)
RE: Owner's Manual mistake: From: Kat Kuvinka

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