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Re: Too many steps, take some out (was RE: If you were making a FAQ...
Subject:Re: Too many steps, take some out (was RE: If you were making a FAQ... From:"Peter Neilson" <neilson -at- windstream -dot- net> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Thu, 30 Aug 2012 17:50:47 -0400
In a previous galaxy I wrote up a 16-step installation method for a chunk
of hardware. Marketing's review was, "Reduce it to four steps." I replied,
Fortunately, all worked well in the long run. There were actually 17 steps
(Engineering had failed to mention one of them) and a carefully considered
redesign reduced it to one or two steps, something like (1) Plug it in and
(2) Turn it on. In the long run, of course, this approach has reduced the
need for technical writing, or at least the amount needed per megaflop.
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