Re: Frame to Robo Cross Refs: Conversion Unpredictable

Subject: Re: Frame to Robo Cross Refs: Conversion Unpredictable
From: John G <john -at- garisons -dot- com>
To: "Combs, Richard" <richard -dot- combs -at- polycom -dot- com>
Date: Mon, 14 Jan 2013 18:11:24 -0500

Maybe this is involved:

There's a known bug in
TCS4/RH10<http://www.google.com/url?q=http%3A%2F%2Fforums.adobe.com%2Fmessage%2F4612518&sa=D&sntz=1&usg=AFrqEzepDt2X3wCCmZttw4RQI8m8OdKemA>.
(At that page, see the thread at the bottom of the page.)

Cross-references do not work unless you place the RH project folder on your
computer desktop. Until Adobe fixes this issue, create all of your RH
projects on the desktop.

For legacy projects, you will also have to move your projects to the
desktop and update the location of the FM book inside of RH. If need be,
simply delete the link to the book and re-link it in RH.

As a precaution, it is also advisable to place the FM project folder on the
C:/ drive as well, not inside the Documents folder.



JG



On Mon, Jan 14, 2013 at 4:28 PM, Combs, Richard
<richard -dot- combs -at- polycom -dot- com>wrote:

> Keith Hansen wrote:
>
> > I'm using FrameMaker 11 and RoboHelp 10 in Technical Communication Suite
> 4.
> > The FrameMaker book is linked to RoboHelp.
> >
> > Assume we have a cross ref like this in Frame:
> >
> > See "ABC" on page 101.
> >
> > RoboHelp is supposed to convert the cross ref into a hyperlink like this:
> >
> > See "ABC".
> >
> > Most cross-references are converted correctly, but some are not. (The
> "on page
> > 101" is still there in RoboHelp and the generated WebHelp project.)
> >
> > In Frame, two references may use the same paragraph tag, the same
> character
> > tag, and the same cross reference format... but RoboHelp converts the one
> > cross ref OK but not the other.
> >
> > Anyone else encountered this problem? Any solutions? Thanks much.
>
> Are you certain the cross-reference format is the same for all of them?
> IIRC, the names are case-sensitive ("Heading & Page" and "heading & page"
> are two different formats, and you may have mapped only one of them).
>
> I can't think of anything else to look for offhand, but someone on the
> FrameUsers.com list might. Or maybe you've encountered a TCS4 bug that
> someone there knows about.
>
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> ------
> rgcombs AT gmailDOTcom
> 303-903-6372
> ------
>
>
>
>
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Writer Tip: Create 10 different outputs with Doc-To-Help -- including
> Mobile and EPUB.
>
> Read all about them: http://bit.ly/doc-to-help-10-outputs
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Writer Tip: Create 10 different outputs with Doc-To-Help -- including Mobile and EPUB.

Read all about them: http://bit.ly/doc-to-help-10-outputs
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

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Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

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References:
TCS: Frame to Robo Cross Refs: Conversion Unpredictable: From: Keith Hansen
RE: Frame to Robo Cross Refs: Conversion Unpredictable: From: Combs, Richard

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