TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Web help is not very resource-intensive as web applications go.
What tool and format are you using or is that something you're
figuring out as well?
On Wed, Dec 4, 2013 at 10:31 AM, Julie Stickler <jstickler -at- gmail -dot- com> wrote:
> I've had several requests from various product managers about moving from
> having our Help files built into the product to having our Help and
> documentation hosted on a Web site somewhere. I'd love to make this
> change, because Release Notes are always changing up to the very last
> minute, and then we have to rebuild the installer and run through the QA
> test suite again. Decoupling the doc deliver from the builds would have so
> many benefits for not just our process, but would allow me to make doc
> updates as needed (vs. on the release schedule).
> I've got several ideas about how to go about this, but before I head down
> to talk to IT about getting server space, I thought I'd tap the collective
> brain power of TechWrl and see if there's anything I haven't thought of, or
> good advice from the TW brain trust.
> Anyone made the move to Hosted docs? Have any lessons learned to share?
> Success stories? Horror stories? Stuff you wish you'd done differently?
New! Doc-to-Help 2013 features the industry's first HTML5 editor for authoring.