Re: Hosted Help - server specs?

Subject: Re: Hosted Help - server specs?
From: Haim Roman <haim -dot- roman -at- gmail -dot- com>
To: Robert Lauriston <robert -at- lauriston -dot- com>
Date: Wed, 4 Dec 2013 21:43:21 +0200

An external hosting company might be able to give faster & more reliable
access to the docs that your IT department. It depends on your IT
department's areas of expertise, experience, & resources. In fact, maybe
your company's internet (as opposed to intra-net) is already externally
hosted?

-- Howard (Haim) Roman



On Wed, Dec 4, 2013 at 9:31 PM, Robert Lauriston <robert -at- lauriston -dot- com>wrote:

> Web help is not very resource-intensive as web applications go.
>
> What tool and format are you using or is that something you're
> figuring out as well?
>
> On Wed, Dec 4, 2013 at 10:31 AM, Julie Stickler <jstickler -at- gmail -dot- com>
> wrote:
> > I've had several requests from various product managers about moving from
> > having our Help files built into the product to having our Help and
> > documentation hosted on a Web site somewhere. I'd love to make this
> > change, because Release Notes are always changing up to the very last
> > minute, and then we have to rebuild the installer and run through the QA
> > test suite again. Decoupling the doc deliver from the builds would have
> so
> > many benefits for not just our process, but would allow me to make doc
> > updates as needed (vs. on the release schedule).
> >
> > I've got several ideas about how to go about this, but before I head down
> > to talk to IT about getting server space, I thought I'd tap the
> collective
> > brain power of TechWrl and see if there's anything I haven't thought of,
> or
> > good advice from the TW brain trust.
> >
> > Anyone made the move to Hosted docs? Have any lessons learned to share?
> > Success stories? Horror stories? Stuff you wish you'd done differently?
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> New! Doc-to-Help 2013 features the industry's first HTML5 editor for
> authoring.
>
> Learn more: http://bit.ly/ZeOZeQ
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
New! Doc-to-Help 2013 features the industry's first HTML5 editor for authoring.

Learn more: http://bit.ly/ZeOZeQ

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
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Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

References:
Hosted Help - server specs?: From: Julie Stickler
Re: Hosted Help - server specs?: From: Robert Lauriston

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