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Subject:Re: Hosted Help - server specs? From:Haim Roman <haim -dot- roman -at- gmail -dot- com> To:Robert Lauriston <robert -at- lauriston -dot- com> Date:Wed, 4 Dec 2013 21:43:21 +0200
An external hosting company might be able to give faster & more reliable
access to the docs that your IT department. It depends on your IT
department's areas of expertise, experience, & resources. In fact, maybe
your company's internet (as opposed to intra-net) is already externally
-- Howard (Haim) Roman
On Wed, Dec 4, 2013 at 9:31 PM, Robert Lauriston <robert -at- lauriston -dot- com>wrote:
> Web help is not very resource-intensive as web applications go.
> What tool and format are you using or is that something you're
> figuring out as well?
> On Wed, Dec 4, 2013 at 10:31 AM, Julie Stickler <jstickler -at- gmail -dot- com>
> > I've had several requests from various product managers about moving from
> > having our Help files built into the product to having our Help and
> > documentation hosted on a Web site somewhere. I'd love to make this
> > change, because Release Notes are always changing up to the very last
> > minute, and then we have to rebuild the installer and run through the QA
> > test suite again. Decoupling the doc deliver from the builds would have
> > many benefits for not just our process, but would allow me to make doc
> > updates as needed (vs. on the release schedule).
> > I've got several ideas about how to go about this, but before I head down
> > to talk to IT about getting server space, I thought I'd tap the
> > brain power of TechWrl and see if there's anything I haven't thought of,
> > good advice from the TW brain trust.
> > Anyone made the move to Hosted docs? Have any lessons learned to share?
> > Success stories? Horror stories? Stuff you wish you'd done differently?
> New! Doc-to-Help 2013 features the industry's first HTML5 editor for
> Learn more: http://bit.ly/ZeOZeQ
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New! Doc-to-Help 2013 features the industry's first HTML5 editor for authoring.