TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Hosted Help - server specs? From:Julie Stickler <jstickler -at- gmail -dot- com> To:Technical Writing <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 4 Dec 2013 14:46:43 -0500
I believe that do have a hosting company for our corporate web site. And I
believe that we also rent servers for our cloud solutions? I'm talking to
IT either way, as they would be my liaison to our hosting company.
On Wed, Dec 4, 2013 at 2:43 PM, Haim Roman <haim -dot- roman -at- gmail -dot- com> wrote:
> An external hosting company might be able to give faster & more reliable
> access to the docs that your IT department. It depends on your IT
> department's areas of expertise, experience, & resources. In fact, maybe
> your company's internet (as opposed to intra-net) is already externally
> -- Howard (Haim) Roman
> On Wed, Dec 4, 2013 at 9:31 PM, Robert Lauriston <robert -at- lauriston -dot- com>wrote:
>> Web help is not very resource-intensive as web applications go.
>> What tool and format are you using or is that something you're
>> figuring out as well?
>> On Wed, Dec 4, 2013 at 10:31 AM, Julie Stickler <jstickler -at- gmail -dot- com>
>> > I've had several requests from various product managers about moving
>> > having our Help files built into the product to having our Help and
>> > documentation hosted on a Web site somewhere. I'd love to make this
>> > change, because Release Notes are always changing up to the very last
>> > minute, and then we have to rebuild the installer and run through the QA
>> > test suite again. Decoupling the doc deliver from the builds would
>> have so
>> > many benefits for not just our process, but would allow me to make doc
>> > updates as needed (vs. on the release schedule).
>> > I've got several ideas about how to go about this, but before I head
>> > to talk to IT about getting server space, I thought I'd tap the
>> > brain power of TechWrl and see if there's anything I haven't thought
>> of, or
>> > good advice from the TW brain trust.
>> > Anyone made the move to Hosted docs? Have any lessons learned to share?
>> > Success stories? Horror stories? Stuff you wish you'd done
>> New! Doc-to-Help 2013 features the industry's first HTML5 editor for
>> Learn more: http://bit.ly/ZeOZeQ
>> You are currently subscribed to TECHWR-L as haim -dot- roman -at- gmail -dot- com -dot-
>> To unsubscribe send a blank email to
>> techwr-l-leave -at- lists -dot- techwr-l -dot- com
>> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
>> http://www.techwhirl.com/email-discussion-groups/ for more resources and
>> Looking for articles on Technical Communications? Head over to our
>> online magazine at http://techwhirl.com
>> Looking for the archived Techwr-l email discussions? Search our public
>> email archives @ http://techwr-l.com/archives