Re: ghost town

Subject: Re: ghost town
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
Date: Wed, 19 Feb 2014 12:14:42 -0800

Oh, it's much longer-lived than that. Flare comes from those same
wonderful folks who gave us RoboHelp way back when, and back in RH's Blue
Sky days, it had (surprise, surprise) really awful online help. Back then,
what made this acceptable was the quick and cheerful manner in which they
took every tech support phone call. No idea what things are like at
MadCap, as I've not done any OLH in years.

Gene Kim-Eng

On Wed, Feb 19, 2014 at 11:51 AM, McLauchlan, Kevin <
Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:

>
> If the MadCap forum search isn't embarrassing to MadCap, it should be.
> But apparently they tolerate embarrassment really well, since the forum
> search has been a running joke for about as many years as I've been using
> the (pretty good) Flare product (i.e., since version 1.something).
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References:
ghost town: From: McLauchlan, Kevin
RE: ghost town: From: Brian.Henderson
RE: ghost town: From: McLauchlan, Kevin
RE: ghost town: From: Dan Goldstein
RE: ghost town: From: rebecca officer
Re: ghost town: From: William Sherman
RE: ghost town: From: McLauchlan, Kevin

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