Re: RTFM? Really?
I agree with Steve completely. Have worked in environments where
Customer Support was explicitly set against cooperating with Tech Pubs;
didn't want to share information; didn't want to cooperate on
publications that might successfully answer basic, routine questions.
Afraid that improved user docs would cut into their domain. They were a
huge group and enjoyed a central role in the company.
Read about how Georgia System Operation Corporation improved teamwork, communication, and efficiency using Doc-To-Help | http://bit.ly/1lRPd2l
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com
Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.
Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com
Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives
Re: Re: RTFM? Really?: From: Nancy Allison
Previous by Author:
Re: Thoughts on transitioning from one contract to another
Next by Author: Re: Thoughts on transitioning from one contract to another
Previous by Thread: Re: Re: RTFM? Really?
Next by Thread: TechWhirl: Technical Communication Recap for Sept. 26, 2014
Visit TechWhirl's Other Sites