Re: HTML 5 web help versioning

Subject: Re: HTML 5 web help versioning
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: Hannah Drake <hannah -at- formulatrix -dot- com>, TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 19 Nov 2014 09:38:14 -0800

The simple way to do it is to have the developers change the directory
for the help files in each version, along the lines of those
FrameMaker URLs.

Then you don't need to do anything special in Flare, and the versions
can coexist happily on a web site.

On Wed, Nov 19, 2014 at 9:24 AM, Hannah Drake <hannah -at- formulatrix -dot- com> wrote:
> Flare
>
>
> On Wednesday, November 19, 2014, Robert Lauriston <robert -at- lauriston -dot- com>
> wrote:
>>
>> Which authoring tool are you using?
>>
>> Standard practice is to put the product and version in the URL, so
>> each release of the product has a unique base URL for the help. For
>> example:
>>
>>
>> http://help.adobe.com/en_US/FrameMaker/11.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
>>
>>
>> http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
>>
>> Typically on the web site the latest release has no version, so a URL
>> without a version gets you the latest and greatest:
>>
>>
>> http://help.adobe.com/en_US/framemaker/using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
>>
>> What tool Adobe uses to generate the pop-up version menu in the bottom
>> corner I don't know but that's external to the help. Maybe
>> Dreamweaver, Flex, or Cold Fusion.
>>
>> MadCap used to do much the same thing but they seem to have removed
>> the older versions from their site.
>>
>>
>> http://webhelp.madcapsoftware.com/flare10/Default.htm#Output/Determining_the_Output_Type.htm
>>
>> On Wed, Nov 19, 2014 at 8:13 AM, Hannah Drake <hannah -at- formulatrix -dot- com>
>> wrote:
>> > Hi all,
>> >
>> > Hope you're having a wonderful Wednesday. I'm wondering what you do for
>> > products that have online help and different software versions. We are
>> > thinking we need versions, as in website.com/3.1, and so on, but I don't
>> > think I've ever seen a release in a URL? How is this done at other
>> > companies?
>> >
>> > The concern is that the users with older products will go find online
>> > help
>> > and it will be unhelpful since it's not related to their version, if we
>> > only put the latest up.

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Follow-Ups:

References:
HTML 5 web help versioning: From: Hannah Drake
Re: HTML 5 web help versioning: From: Robert Lauriston
Re: HTML 5 web help versioning: From: Hannah Drake

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