Re: HTML 5 web help versioning

Subject: Re: HTML 5 web help versioning
From: Hannah Drake <hannah -at- formulatrix -dot- com>
To: Robert Lauriston <robert -at- lauriston -dot- com>
Date: Wed, 19 Nov 2014 12:24:48 -0500

Flare

On Wednesday, November 19, 2014, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:

> Which authoring tool are you using?
>
> Standard practice is to put the product and version in the URL, so
> each release of the product has a unique base URL for the help. For
> example:
>
>
> http://help.adobe.com/en_US/FrameMaker/11.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
>
>
> http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
>
> Typically on the web site the latest release has no version, so a URL
> without a version gets you the latest and greatest:
>
>
> http://help.adobe.com/en_US/framemaker/using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
>
> What tool Adobe uses to generate the pop-up version menu in the bottom
> corner I don't know but that's external to the help. Maybe
> Dreamweaver, Flex, or Cold Fusion.
>
> MadCap used to do much the same thing but they seem to have removed
> the older versions from their site.
>
>
> http://webhelp.madcapsoftware.com/flare10/Default.htm#Output/Determining_the_Output_Type.htm
>
> On Wed, Nov 19, 2014 at 8:13 AM, Hannah Drake <hannah -at- formulatrix -dot- com
> <javascript:;>> wrote:
> > Hi all,
> >
> > Hope you're having a wonderful Wednesday. I'm wondering what you do for
> > products that have online help and different software versions. We are
> > thinking we need versions, as in website.com/3.1, and so on, but I don't
> > think I've ever seen a release in a URL? How is this done at other
> > companies?
> >
> > The concern is that the users with older products will go find online
> help
> > and it will be unhelpful since it's not related to their version, if we
> > only put the latest up.
>

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Follow-Ups:

References:
HTML 5 web help versioning: From: Hannah Drake
Re: HTML 5 web help versioning: From: Robert Lauriston

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