Re: HTML 5 web help versioning

Subject: Re: HTML 5 web help versioning
From: Hannah Drake <hannah -at- formulatrix -dot- com>
To: Robert Lauriston <robert -at- lauriston -dot- com>
Date: Wed, 19 Nov 2014 12:40:08 -0500

Thanks! I've actually never used FrameMaker. We are planning on using new
directories currently -- what are the FrameMaker URLs?

On Wednesday, November 19, 2014, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:

> The simple way to do it is to have the developers change the directory
> for the help files in each version, along the lines of those
> FrameMaker URLs.
>
> Then you don't need to do anything special in Flare, and the versions
> can coexist happily on a web site.
>
> On Wed, Nov 19, 2014 at 9:24 AM, Hannah Drake <hannah -at- formulatrix -dot- com
> <javascript:;>> wrote:
> > Flare
> >
> >
> > On Wednesday, November 19, 2014, Robert Lauriston <robert -at- lauriston -dot- com
> <javascript:;>>
> > wrote:
> >>
> >> Which authoring tool are you using?
> >>
> >> Standard practice is to put the product and version in the URL, so
> >> each release of the product has a unique base URL for the help. For
> >> example:
> >>
> >>
> >>
> http://help.adobe.com/en_US/FrameMaker/11.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
> >>
> >>
> >>
> http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
> >>
> >> Typically on the web site the latest release has no version, so a URL
> >> without a version gets you the latest and greatest:
> >>
> >>
> >>
> http://help.adobe.com/en_US/framemaker/using/WSd817046a44e105e21e63e3d11ab7f7561e-7fff.html
> >>
> >> What tool Adobe uses to generate the pop-up version menu in the bottom
> >> corner I don't know but that's external to the help. Maybe
> >> Dreamweaver, Flex, or Cold Fusion.
> >>
> >> MadCap used to do much the same thing but they seem to have removed
> >> the older versions from their site.
> >>
> >>
> >>
> http://webhelp.madcapsoftware.com/flare10/Default.htm#Output/Determining_the_Output_Type.htm
> >>
> >> On Wed, Nov 19, 2014 at 8:13 AM, Hannah Drake <hannah -at- formulatrix -dot- com
> <javascript:;>>
> >> wrote:
> >> > Hi all,
> >> >
> >> > Hope you're having a wonderful Wednesday. I'm wondering what you do
> for
> >> > products that have online help and different software versions. We are
> >> > thinking we need versions, as in website.com/3.1, and so on, but I
> don't
> >> > think I've ever seen a release in a URL? How is this done at other
> >> > companies?
> >> >
> >> > The concern is that the users with older products will go find online
> >> > help
> >> > and it will be unhelpful since it's not related to their version, if
> we
> >> > only put the latest up.
>

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Follow-Ups:

References:
HTML 5 web help versioning: From: Hannah Drake
Re: HTML 5 web help versioning: From: Robert Lauriston
Re: HTML 5 web help versioning: From: Hannah Drake
Re: HTML 5 web help versioning: From: Robert Lauriston

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