Hottest trends in tech writing

Subject: Hottest trends in tech writing
From: Erika Yanovich <ERIKA_y -at- rad -dot- com>
To: "TECHWR-L (techwr-l -at- lists -dot- techwr-l -dot- com)" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 24 Feb 2015 07:08:58 +0000

Hi all,
I need to make an internal presentation about tech writing and I want to add a couple of slides about the hottest trends in our field. I know "customer journey" has been with us for a while, but what else? Pointers appreciated.
Erika
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References:
Quality assessment: From: Erika Yanovich
RE: Quality assessment: From: Dan Goldstein
RE: Quality assessment: From: Erika Yanovich
RE: Quality assessment: From: Dan Goldstein
Re: Quality assessment: From: Rick Lippincott

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