RE: Content Delivery

Subject: RE: Content Delivery
From: "Stuckey, Ginger" <X2BVSHEW -at- SOUTHERNCO -dot- COM>
To: Robert Lauriston <robert -at- lauriston -dot- com>, TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 15 Dec 2015 19:28:55 +0000

I saw a Salesforce example of Performance Support. It was OK but didn't talk about delivery, how support was organized. I've been reading about it and keep going back to how is it better than page-level context sensitive help.

Ginger Stuckey
Technical Publications - Design
205-992-5651


-----Original Message-----
From: techwr-l-bounces+x2bvshew=southernco -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+x2bvshew=southernco -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Robert Lauriston
Sent: Tuesday, December 15, 2015 1:24 PM
To: TECHWR-L Writing
Subject: Re: Content Delivery

UX is an umbrella cateogry that includes user interface design and
documentation.

I think some implementations of Zendesk and Salesforce might be what
the EPSS talk was looking toward.
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References:
Content Delivery: From: Stuckey, Ginger
Re: Content Delivery: From: Robert Lauriston
RE: Content Delivery: From: Stuckey, Ginger
RE: Content Delivery: From: Margaret Cekis
Re: Content Delivery: From: Robert Lauriston

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