Re: Seeking Online Help Surveys Advice

Subject: Re: Seeking Online Help Surveys Advice
From: "Peter Neilson" <neilson -at- windstream -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 12 Jan 2016 03:59:28 -0500

On Mon, 11 Jan 2016 23:51:21 -0500, Janoff, Steven <Steven -dot- Janoff -at- hologic -dot- com> asked:

So the holy grail is to write the perfect or ideal single page for the topic you're dealing with.

This grail is fragile. The next writer to touch the page with corrections may lack the ability to retain the polished jewel that you created, or even may be tasked with expanding it to contain material that you deliberately left out.

In my experience it was the latter. The very next person on the project was told to single-source the help pages, and simply imported all the page images of the printed manual. (This was about 30 years ago.)
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Follow-Ups:

References:
Seeking Online Help Surveys Advice: From: David Renn
Re: Seeking Online Help Surveys Advice: From: Peter Neilson
RE: Seeking Online Help Surveys Advice: From: mbaker
RE: Seeking Online Help Surveys Advice: From: Janoff, Steven

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