Re: Support Tickets
Absolutely! Support tickets and the customer forums are my #1 ways of finding issues w/the docs!
On Thu, Sep 29, 2016 at 9:57 AM, Lauren <lauren -at- writeco -dot- net <mailto:lauren -at- writeco -dot- net>> wrote:
I was asked to handle support tickets on one project. The manager
said it would be a great way to learn how users use the system.
No. It isn't.
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