Re: Online help access question

[Tony Chung <tonyc -at- tonychung -dot- ca>]

I go one beyond login. If users sign up for support through a portal, the
same profile login should give them access to their specific product
documentation automatically.

If your documentation is also considered a sales tool (as in most
organizations) then you can choose some information to be public and others
private.

-Tony


On Thursday, 29 September 2016, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:

> Logins are a pretty standard way to do that.
>
> To support multiple versions, include the release number in the base
> URL of the help.
>
>
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications?  Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions?  Search our public email archives @ http://techwr-l.com/archives