Re: Online help access question

Subject: Re: Online help access question
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 29 Sep 2016 12:19:21 -0700

I go one beyond login. If users sign up for support through a portal, the
same profile login should give them access to their specific product
documentation automatically.

If your documentation is also considered a sales tool (as in most
organizations) then you can choose some information to be public and others
private.

-Tony


On Thursday, 29 September 2016, Robert Lauriston <robert -at- lauriston -dot- com>
wrote:

> Logins are a pretty standard way to do that.
>
> To support multiple versions, include the release number in the base
> URL of the help.
>
>
>
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References:
Online help access question: From: Suzette Leeming
Re: Online help access question: From: John G
RE: Online help access question: From: Robart, Kay
Re: Online help access question: From: Suzette Leeming

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