RE: Book: What makes a great user manual?

Subject: RE: Book: What makes a great user manual?
From: Slager Timothy J <Timothy -dot- Slager -at- dematic -dot- com>
To: "salt -dot- morton -at- gmail -dot- com" <salt -dot- morton -at- gmail -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 16 Jan 2017 15:48:04 +0000

I've used a few Dummies books. One I thought was amazingly well done, and another was pretty bad. Both of these were on programming, which I knew next to nothing about.

tims

-----Original Message-----
From: techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+timothy -dot- slager=dematic -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Chris Morton
Sent: Monday, January 16, 2017 10:40 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Book: What makes a great user manual?

I can't stand *Dummies* books, Craig. Usually the humor is at the Adam Sandler/Mr. Bean level. Not my cuppa.

Chris Morton



â Substantive Editing â Technical Writing â Proofreading
â Marketing Expertise â Mentoring Click to <http://t.sidekickopen68.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJN7t5XYgdnqQxW7fsH3H4XrddKW1pNgV-56dMhqf2Q-c6C02?t=https%3A%2F%2Fwww.linkedin.com%2Fpub%2Fchris-morton%2F2%2F166%2F6ba&si=6020636811198464&pi=96a12667-7627-44fb-9750-a7bfe0e453e7>


On Mon, Jan 16, 2017 at 10:38 AM, Cardimon, Craig <ccardimon -at- m-s-g -dot- com>
wrote:

> I always liked the Dummies books as launching pads. Great just to get
> you started.
>
> Anyone else use Dummies as starting points?
>
> ~Craig
>
> -----Original Message-----
> From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:
> techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of
> Chris Morton
> Sent: Monday, January 16, 2017 10:35 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Book: What makes a great user manual?
>
> Specifically I'm interested in a somewhat breezy book (but not like
> *Dummies*) that clearly explains the problems the problems that can
> ensue with a manual that is poorly written/laid out.
>
> Chris Morton
>
>
>
> â Substantive Editing â Technical Writing â Proofreading
> â Marketing Expertise â Mentoring Click to <
> http://t.sidekickopen68.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nM
> JN7t5XYgdnqQxW7fsH3H4XrddKW1pNgV-56dMhqf2Q-c6C02?t=https%3A%
> 2F%2Fwww.linkedin.com%2Fpub%2Fchris-morton%2F2%2F166%
> 2F6ba&si=6020636811198464&pi=7db9504b-239d-4442-cc97-f40fe7da56e4>
>
>
> On Mon, Jan 16, 2017 at 10:13 AM, Chris Morton <salt -dot- morton -at- gmail -dot- com>
> wrote:
>
> > Considering the following (as well as usability works by Steve
> > Krug), I'm wondering if there is a similar volume that takes a good
> > look at user manuals. Your recommendations welcome, although each
> > should be easy read in keeping with what Redish and Krug are
> > conveying. (I have a low tolerance for high-brow studies written by
> > PhDs.)
> >
> > *Letting Go of the Words: Writing Web Content that Works* by Ginny
> > Redish
> >
> > "Web site design and development continues to become more sophisticated.
> > An important part of this maturity originates with well-laid-out and
> > well-written content. Ginny Redish is a world-renowned expert on
> > information design and how to produce clear writing in plain
> > language for the web. All of the invaluable information that she
> > shared in the first edition is included with numerous new examples.
> > New information on content strategy for web sites, search engine
> > optimization (SEO), and social media make this once again the only
> > book you need to own to optimize your writing for the web."
> >
> > Thanks
> >
> > Chris Morton
> >
> >
> >
> > â Substantive Editing â Technical Writing â Proofreading
> > â Marketing Expertise â Mentoring Click to
> >
> > <http://t.sidekickopen68.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJ
> > N7
> > t5XYgdnqQxW7fsH3H4XrddKW1pNgV-56dMhqf2Q-c6C02?t=https%3A%2F%2Fwww.li
> > nk
> > edin.com%2Fpub%2Fchris-morton%2F2%2F166%2F6ba&si=6020636811198464&pi
> > =2
> > 0d48203-2891-4cb8-fd95-abe81b7e7276>
> >
> >
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Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

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Follow-Ups:

References:
Book: What makes a great user manual?: From: Chris Morton
Re: Book: What makes a great user manual?: From: Chris Morton
RE: Book: What makes a great user manual?: From: Cardimon, Craig
Re: Book: What makes a great user manual?: From: Chris Morton

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